THE RCMP has issued a number of alerts in the past year and the Canada Revenue Agency has also reported hundreds of cases where scammers have called tax payers in Canada and pressurized them using coercive language and threatening jail time to make unnecessary and bogus payments.

What you should know?

  • The CRA never asks for your personal information such as passport, driver’s license or any other personal information
  • The CRA is a professional organization and any employee at CRA is not allowed to use abusive language, scream or issue threats.
  • The CRA does not accept payments from Gift Cards or Pre-paid Credit Cards. Such request should leave no doubt in your mind that the caller on the other side is trying to scam you
  • Tax Consultants such as Softron Tax do not disclose any information to third parties, pretend to be representing CRA or collect any money on behalf of CRA

What you should do?

If you receive any phone call, email or letter that asks you to make an immediate payment to the CRA, you should take the following steps:

  • Contact Us: You can visit one of our offices or call us at 905-273-4444. To find your nearest office visit: www.softrontax.com/locations. Please do not hesitate to visit us even if you are not a regular Softron client. We will be happy to help.
  • Do not Engage: If you are contacted by phone, you should not engage in any conversation by giving out information. If you are being threatened or screamed at, please hang up immediately. If you decide to talk to the caller, ask questions that will verify their genuineness. It is appropriate to ask a CRA representative about their name, office location and phone number. You can defer the situation by telling the caller that your taxes are handled by your professional representative and he would be in touch with the CRA. You can ask for their contact information to call back.
  • Report: You can report the incident to the Canada Revenue Agency at 1-800-959-8281 or contact the Canadian Anti-Fraud Centre at 1-800-495-8501

Watch the video below to learn more:

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